Effective date: September 13, 2026
Findability Experts (“Findability Experts,” “we,” “us,” or “our”) is a service operated by Evolve, LLC, a New York limited liability company based in the Capital Region of New York. This Privacy Policy explains how we collect, use, and protect information when you visit findabilityexperts.com or communicate with us by phone, text message, email, or web form.
1. Information we collect
- Information you give us: name, business name, phone number, email, and anything you share when you request a review, book a call, or reply to us.
- Information collected automatically: standard web analytics (pages viewed, device/browser, referring source) via cookies and similar technologies, and advertising pixels (such as the Meta Pixel) that record visits and form submissions so we can measure and improve our ads.
- Communications data: records of calls, text messages, and emails between you and us, including consent and opt-out requests.
2. How we use your information
- To provide the visibility review and services you request.
- To contact you about your inquiry by phone, text, or email.
- To improve our website and services.
- To meet legal, tax, and regulatory obligations.
We do not sell your personal information.
3. Text messaging (SMS) consent and opt-out
By providing your phone number and agreeing to be contacted — through our web form, verbally on a call, or by replying to us — you consent to receive calls and text messages from Findability Experts, including messages sent using automated technology, at the number provided. Consent is not a condition of any purchase.
- Message frequency varies. Message and data rates may apply.
- Reply STOP to opt out at any time. Reply HELP for help.
- We do not sell or share your mobile opt-in information or phone number with third parties or affiliates for their marketing purposes. Mobile information is used solely to communicate with you about our services.
4. How we share information
We share information with service providers who help us operate (such as our CRM, calling/messaging, hosting, and analytics vendors), under confidentiality obligations and only to perform services for us, and where required by law or to protect our rights. We never sell your data, and we never share mobile opt-in data for third-party marketing.
We also use advertising platforms such as Meta (Facebook and Instagram), which receive website activity through their pixel to measure how our ads perform and to show our ads to relevant audiences. Mobile opt-in data and phone numbers are never shared for this purpose.
5. Cookies
We use essential, analytics, and advertising cookies. You can control cookies through your browser settings; disabling some cookies may affect site functionality. You can also limit ad personalization in your Meta account’s ad settings.
6. Data retention
We keep your information for as long as needed to provide services and meet legal obligations, then delete or anonymize it.
7. Your choices and rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time (reply STOP to texts, unsubscribe in emails, or contact us). Depending on your state, you may have additional rights under applicable privacy law.
8. Children’s privacy
Our services are for businesses and are not directed to children under 16. We do not knowingly collect their information.
9. Changes to this policy
We may update this Privacy Policy from time to time. The “Effective date” above reflects the latest version.
10. Contact us
Findability Experts (a service of Evolve, LLC)
Capital Region, New York · Contact us through findabilityexperts.com